Designating Customers as Authorized Users
Effective starting: January 10, 2017
This is a supplement to the Lowis Customer Agreement (the “Agreement”) and is included in the Agreement. Any capitalized terms used but not defined below have the meanings in the Agreement. The purpose of this supplement is to allow your customers to be Authorized Users, subject to the terms below.
1.If you designate any of your customers as Authorized Users, you will be responsible for their use of the Software or Hosted Services as you would be for any other Authorized User. Accordingly, you must enter into valid, binding agreements with your customers that require them to comply with the applicable terms of the Agreement (including this supplement), including any conditions or restrictions with respect to use of, or access to, the Software or Hosted Services.
2. For the avoidance of doubt, allowing your customers to be Authorized Users does not mean that you may distribute, resell, or OEM any Software or Hosted Services, or make the products available to your customers on a standalone basis. Rather, it means only that your customers may access your instance of the Software or Hosted Services in order to support their use of your own products and services that are unrelated to the Software or Hosted Services (“Your Products”).
3. Examples include:
3.1 Your customer being provided with a user for operating Lares (for instance in the reception or lobby area);
3.2 Your customer being provided with a user for events generation, data input, customer feedback etc.;
4. You may not charge your customers for any use of the Software or Hosted Service itself, but you may include the cost of the Software or Hosted Services into your fee to that customer. An example would be charging your customers for Your Product or Service, where Your Product or Service uses Lowis’s Products which may include your customer access to that Product.
5. As an Authorized User, your customers may interact with the Software or Hosted Service but may not receive any administrator, configuration or similar access to the Product.
6. Lowis will not have any direct or indirect liability or obligation to any of your customers. For the avoidance of doubt, your customers are not parties to, or third party beneficiaries under, the Agreement.
7. You will defend, indemnify and hold harmless Lowis from and against any loss, cost, liability or damage, including attorneys’ fees, for which Lowis becomes liable arising from or relating to any claim brought against us by your customers arising out of their use of the Software or Hosted Services through you.