Public User | Adding a New Complaint

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1. To add a new complaint, you have to be first on your public user account.

2. Press on the Complaints tab from the menu.

3. Then press on the Add tab from below in order to add a new complaint.

4. Then select one type of incident and press on the Continue button.

5. Here you will have to fill in the required fields in order to add a complaint.

6. After filling in the fields, you can either press on the: 

  • Back button – this will return you to the list of complaints.
  • Save & exit button – this will create a record based on the completed form and return you to the list of complaints.
  • Save & new button – this will create a record based on the completed form and show a new form to create a complaint.

 

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